Policies

When receiving hair, skin, or nails treatments it is important for your mind and body to be relaxed. This allows you to experience the utmost in pampering. All appointments are scheduled with the estimated service time in mind. If you know you will need more time, please let us know.

CANCELLATION:

Please provide us with 24 hours notice when cancelling a service. Appointments not canceled within the 24 hour window, or missed, will be responsible for a cancellation fee of 50% of the cost of the services scheduled. This fee is non-refundable and can be charged automatically to your credit on file.

Many times our guests ask whom, and how much, should I tip? Tipping is left to the discretion of our guest. Please be aware that gratuities cannot be charged to your credit card. The following can be used as guidelines:

Good service: 15% of the total bill
Exceptional service: 20% of the total bill
Shampoo: $2 and up.

Tipping envelopes are provided at the front desk for your convenience.

We accept VISA, MASTERCARD, Discover and American Express.
Tipping is not permitted on charge card payments

 

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